Company invites all to discover the art of what’s possible with Vicasso’s Salesforce solutions and services
Hamilton, NJ, October 20, 2021. Internet Creations, a Salesforce ISV and consulting partner focused on empowering clients to deliver an enhanced service experience, announced today that it has completed a major rebranding, including the unveiling of its new company name, Vicasso. The announcement was made by Felisa Palagi, CEO of Vicasso.
The new Vicasso brand is built on sharp energy and smart combinations which capture the passion, experience, and technical expertise of the company, now celebrating its 25th year in business. Over the last 17 years working with the Salesforce platform, the Vicasso team has built highly-rated AppExchange Apps (comprising Service Experience Suite), while delivering hands-on support from consultants who know what it takes to design successful technical solutions. The company empowers hundreds of clients with the same tools it uses itself.
The company rebrand entails a new look and feel, including a new website (Vicasso.com), logo, and brand palette. The distinctive “V” of the wordmark reflects the two sides of Vicasso’s expertise – Apps and Professional Services. Vicasso has also updated all product and consulting listings on Salesforce AppExchange to reflect its new identity.
“Picasso was a leader in his field, seeing things others couldn’t. And when he delivered, it was to perfection. That’s how our founder, Chad Meyer, operated from the start, and it’s at the core of how we operate now,” said Palagi. “That’s why we’re named Vicasso. We’re hands-on, we’re thoughtful, and we see things from angles that no one else does.”
Vicasso is recognized in this year’s Salesforce Partner Innovation Awards, for its innovative Service Cloud work with Own Backup. Service Experience Suite was able to drive down OwnBackup’s case handling time while still maintaining a high level of service and customer satisfaction. In fact, time to resolution for cases decreased 33% per quarter with a collective decrease of 56% year to date.
The team of experts at Vicasso are committed to “thinking beyond the ask and building beyond the possible.” Visit Vicasso.com to explore the new website and brand, and discover the art of what’s possible with Vicasso’s Salesforce solutions and services.
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Vicasso, a Salesforce ISV and consulting partner, is committed to empowering its clients to deliver the perfect service experience every time. Vicasso designs smart Salesforce solutions for various global clients ranging from pre-IPO startups to the Fortune 100. The company has been named to the Inc. 5000 list of the fastest-growing private companies in America for eight consecutive years and voted by employees for seven consecutive years as an NJBiz Best Place to Work. To learn more about Vicasso’s Salesforce Apps and Professional Services, visit Vicasso.com
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